./pricing
Same product on every tier. Community has every capability, capped at smaller scale. Cloud Team adds managed hosting + orboto AI. Cloud Business adds the SSO and multi-instance federation procurement asks for. Limits scale, capabilities don't.
Self-host - coming after launch.
The full product, deployed by you. Ships after Cloud goes GA.
Everything a normal team needs, hosted by us.
Billed annually
Same capabilities as Team, plus SSO and federation for procurement.
Billed annually
Every capability ships in every tier. Cloud Business adds the SSO and federation procurement asks for; Enterprise adds SCIM and custom contracts for 250+ seats. Limits scale - audit retention, backups, storage, support - capabilities don't.
| Feature | Community | Cloud Team | Cloud Business | Enterprise |
|---|---|---|---|---|
| Plan & track | ||||
Tickets - Kanban, Lists, Gantt, Sprints, Backlog | ||||
Critical path + Activity-on-Node network diagram | ||||
RACI responsibility assignment + matrix (CSV / PDF export) | ||||
Earned Value Management (SPI / CPI · EAC / VAC forecast) | ||||
Bulk-edit by OQL query | ||||
Custom roles + per-field permissions (PBAC) | ||||
Alert rules + scheduled reports | ||||
| Document | ||||
Wiki + WYSIWYG (slash-commands + markdown shortcuts) | ||||
Smart-links + backlinks per paragraph | ||||
Semantic + full-text search | ||||
Drafts + revision history with diff view | ||||
| Time & budget | ||||
One-click time-entry inline on any ticket | ||||
Plan blocks + click+drag time-entry on the calendar | ||||
Capacity-planning (team · individual · absence-aware) | ||||
Subscribe-by-URL calendar feeds (personal + project) | ||||
Budget tracking in actual cost | ||||
Timesheet approvals with audit trail | ||||
| AI & agents | ||||
AI-assist (labels · dedupe · ask-docs · retro · estimate · split · digest · translate) | ||||
AI agents as permissioned teammates - claim · commit · close under your PBAC + audit | ||||
Native MCP server - OAuth one-click from Claude · Cursor · Copilot | ||||
Live push for autonomous agents (notifications/resources/updated) | ||||
BYO-key (OpenAI · Anthropic · Mistral · local) | ||||
Prompt-injection defences across every AI surface | ||||
Managed orboto AI (add-on) | Optional | Optional | Optional | Optional |
| Integrate | ||||
REST + OQL + MCP API | ||||
Webhooks + inbound e-mail (webhook · IMAP · SMTP) | ||||
Per-project inbound e-mail addresses | ||||
Self-hosted inbound SMTP server | ||||
Email Template Editor (WYSIWYG + revisions + AI translate) | ||||
Git integrations (GitHub · GitLab · Bitbucket) | ||||
Notifications (Slack · Teams · Discord · Telegram · in-app · e-mail) | ||||
| Brand & embed | ||||
Workspace branding (logo · colour · display name) | ||||
Custom login page | ||||
Compliance Evidence Export (BSI-C5 / SOC-2 audit ZIP) | ||||
| Move from anywhere | ||||
Imports - 17 adapters: Jira · Linear · Asana · Trello · ClickUp · Notion · Monday · Azure DevOps · Redmine · GitHub · GitLab + CSV / JSON | ||||
GitHub Issues · GitLab Issues · Bitbucket - first-class code-host imports | ||||
Generic CSV + JSON import with column mapping | ||||
Transactional one-shot - comments + time entries + dependencies + labels + milestones | ||||
Federation pull from another orboto instance | ||||
| Procurement controls | ||||
Single Sign-On (OIDC + SAML) | - | - | ||
Multi-instance federation | - | - | ||
SCIM 2.0 provisioning (roadmap) | - | - | - | |
| Limits, retention, support | ||||
Audit-log retention | Self-managed | 90 days | Unlimited | Custom |
Backup retention | Self-managed | 14 days | 30 days + on-demand restore | Custom |
Storage included | Self-managed | 100 GB ● | 100 GB ● | Custom |
Support | Community | Next business day | Same business day (priority) | Custom |
Uptime SLA | - | Best-effort | 99.5 % target | Custom |
● Included in this tier · - Not included · Values show tier-specific limits.
● Additional storage is available to purchase on Cloud Team and Cloud Business.
Volume contracts, custom SLAs, BSI-C5 audit support, dedicated customer-success manager, and procurement-specific hosting arrangements where required.
Billed alongside your Cloud subscription. Not required - orboto works without them.
In-product transactional e-mail for workspace notifications, invites, password resets and automated workflow mails. Tiered subscription or pay-as-you-go prepaid credits. Sent from your own domain with auto-DKIM.
AI-assisted workflows - summaries, semantic search, ticket triage, sprint planning, and ask-docs Q&A. Bundled with every Cloud tier today; standalone token packs for Self-Host customers. Free during beta.
Yes. Once you cross 10, 25, 50, 100 or 250 seats the volume discount applies to all seats, not just the seats above the threshold. A 25-seat team never pays more in total than a 24-seat team.
| Seats | Discount on all seats |
|---|---|
| 1-9 seats | List price |
| 10-24 seats | -5 % |
| 25-49 seats | -10 % |
| 50-99 seats | -15 % |
| 100-249 seats | -20 % |
| 250 + seats | Contact sales - custom contract |
Cloud is what's available at launch - we run it on US or EU infrastructure depending on the region you pick at signup, with SLAs and support included in the per-seat price. Self-Host is on the roadmap - same product, deployed by you on your own hardware. Join the Self-host announcement list and we'll let you know the moment it's ready.
Upgrades take effect immediately, prorated against the remaining billing period. Downgrades take effect at the end of the current billing period - no refund for the already-paid time. Add or remove seats any time; the next invoice reflects the change.
EU/EEA consumers have a 14-day right of withdrawal from contract conclusion (with the standard digital-service exception once you've used the workspace). B2B customers - payments are non-refundable pro-rata at cancellation, but service outages over 24 hours and duplicate-charge issues are eligible for goodwill refunds.
Annual Cloud Business contracts and Enterprise contracts accept invoice + SEPA bank transfer through our payment partner. Smaller monthly subscriptions are credit-card or SEPA direct debit only. Talk to us at [email protected] if you need a custom billing setup.
Procurement requirements, on-prem deployment, custom SLA, multi-region hosting, training, BSI-C5 audit support - say hello and we'll figure out the shape together.
[email protected]